Job Title
Telecaller
Key Responsibilities
- Make outbound calls to prospective students and parents.
- Follow up on fresh and existing leads.
- Explain courses, fees, batches, and career opportunities.
- Schedule center visits and counseling appointments.
- Maintain lead data in CRM and update call records.
- Handle inquiries professionally and resolve basic queries.
- Achieve daily, weekly, and monthly admission targets.
- Coordinate with the counseling and admissions team.
- Send follow-up messages via WhatsApp, SMS, or email.
- Build positive relationships with students and parents.
Required Skills
- Excellent communication skills in English, Hindi, and Marathi (preferred).
- Strong convincing and negotiation skills.
- Good telephone etiquette.
- Basic computer knowledge (MS Office, CRM, Email).
- Positive attitude and target-oriented mindset.
- Good listening and interpersonal skills.
- Ability to work independently and as part of a team.
Qualification
- Minimum HSC (12th Pass); Graduate preferred.
- Experience in telecalling, customer service, counseling, or sales is preferred.
- Freshers with excellent communication skills are welcome to apply.
Job Type
- Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
