Job Description – GSA – F&B Service
Position: Guest Service Associate (GSA) – F&B Service
Department: Food & Beverage Service
Reports To: F&B Supervisor / Restaurant Manager
Job Summary:
Responsible for providing efficient, courteous, and professional food and beverage service to guests while maintaining the hotel’s service standards.
Key Responsibilities:
- Welcome and attend to guests in a polite and professional manner.
- Take food and beverage orders accurately and serve them promptly.
- Set up and clear tables as per hotel standards.
- Maintain cleanliness and hygiene of the restaurant and service areas.
- Explain menu items and assist guests with their selections when required.
- Coordinate with the kitchen and other departments for smooth service.
- Handle guest requests and complaints professionally.
- Ensure proper billing and payment procedures are followed.
- Maintain adequate stock of service items and report shortages to the supervisor.
- Follow hotel policies, SOPs, and food safety standards.
- Support the team during events, banquets, and busy service periods.
Pay: ₹17,500.00 per month
Benefits:
- Flexible schedule
- Food provided
- Provident Fund
Application Question(s):
- Did you complete your OJT in F&B Service?
- Do you have prior Notice Period?
- Willing to come for offline interview?
Work Location: In person
