GO-KART OPERATIONS & ADMIN MANAGER
Location: Chennai, Tamil Nadu
Employment Type: Full-Time
Experience: 3–6 Years
Salary: ₹30,000 – ₹40,000 per month
Industry: Go-Karting / Entertainment / Amusement / Hospitality
ABOUT THE ROLE
We are looking for a Go-Kart Operations & Admin Manager to take responsibility for the smooth, safe and efficient day-to-day operation of our go-karting facility in Chennai.
The ideal candidate should be a hands-on operations professional with strong leadership, customer-handling and team-management skills.
KEY RESPONSIBILITIES
- Manage complete day-to-day go-kart track operations.
- Supervise drivers, marshals, mechanics, reception and support staff.
- Prepare staff duty rosters and manage shifts.
- Ensure strict track and customer safety procedures are followed.
- Conduct daily checks of go-karts, track, barriers and safety equipment.
- Coordinate go-kart servicing, repairs and preventive maintenance.
- Manage customer bookings, walk-ins, groups and corporate events.
- Handle customer complaints and ensure excellent customer experience.
- Monitor daily sales, collections, billing and complimentary rides.
- Maintain operational, attendance, inventory and maintenance records.
- Manage stock of helmets, safety equipment, spare parts and consumables.
- Coordinate with vendors and service providers.
- Monitor daily footfall, rides, revenue and kart utilisation.
- Prepare daily/weekly/monthly operational reports for management.
- Identify opportunities to improve customer satisfaction and revenue.
- Ensure cleanliness, discipline and overall facility standards.
CANDIDATE REQUIREMENTS
- Any Degree / Diploma.
- 3–6 years of experience in operations or facility management.
- Experience in go-karting, amusement parks, gaming zones, entertainment centres, hospitality, hotels, F&B, sports or recreational facilities will be preferred.
- Strong team-management and leadership skills.
- Good customer-handling and communication skills.
- Basic knowledge of MS Excel and MIS reporting.
- Ability to handle pressure and make quick operational decisions.
- Must be comfortable working weekends, public holidays and rotational shifts.
LANGUAGE REQUIREMENTS
Tamil & English – Mandatory
Hindi will be an added advantage.
IDEAL CANDIDATE
We are looking for someone who is energetic, responsible, disciplined, customer-focused and hands-on, with the ability to independently manage a busy entertainment facility and lead a team effectively.
WHAT YOU WILL MANAGE
Track Operations | Staff | Safety | Customers | Bookings | Cash & Revenue | Maintenance | Inventory | Vendors | Events | Daily MIS
SALARY & LOCATION
Salary: ₹30,000 – ₹40,000 per month
Location: Chennai, Tamil Nadu
Job Type: Full-Time
Interested candidates can apply with their updated resume.
Pay: From ₹360,000.00 per year
Benefits:
Work Location: In person
