Role: Process Associate
Skill: Accounts Receivable
Experience: 1 year to 6 years
Job Location: Mumbai
Shift: 24x7
Essential Requirements:
- 1 to 5 years of relevant work experience
- Experienced in end to end Accounts Receivable processes including invoicing, collections, dispute resolution, and month end reconciliations
- Communication skills
- Attention to detail
- Time management
- Problem solving ability
- Negotiation skills
- Analytical thinking
- Team collaboration
- Adaptability
- Customer focused approach
- Professional attitude
Key tasks and responsibilities:
- Basic understanding of Billing and invoicing
- Knowledgeable of various online tools and systems
- Create and process sales orders in systems based on approved customer purchase orders and contractual terms
- Ensure sales orders comply with AR, credit, and billing policies to enable accurate and timely invoicing
- Verify supporting documents such as contracts, rate cards, approvals, and delivery terms prior to order entry
- Maintain accurate documentation and system records to support audits and internal controls
- Execute daily billing cycles and manage billing calls/queries in line with SLAs and policy guidelines
- Coordinate with field/location teams to obtain missing documents for timely invoice processing
- Maintain real-time billing & unbilled trackers to ensure visibility of accruals and billing pipeline
- Download and review daily bank statements to identify incoming customer payments
- Apply cash receipts accurately against invoices with proper remittance advice
- Reconcile daily cash flow with customer statements, including on account, unapplied, and unallocated payments
- Monitor and circulate unapplied/unidentified cash daily and drive proactive follow‑ups with collectors for resolution
- Monitor TAT and quality metrics to ensure adherence to operational targets
