Associate Manager / Manager - ORM

The Hackett Group -
Telangana

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Job details

Full-time

Qualifications

Microsoft Powerpoint
PMBOK
Oracle
Software deployment
SAP
Test-driven development
English
Microsoft Office
Project management
Bachelor's degree
Mentoring
Smartsheet
Scrum
Agile
Portfolio management
Microsoft Project
Leadership
Communication skills

Full job description

The Manager’s key role is to support the critical objectives of our Client Service Cycle and ORM independent project reviews. The role will directly align to the Principal in Charge of ORM on a daily basis and support operational performance of ORM duties while assisting in continuous improvement of ORM practices, Client Service Cycle enhancements, and ORM policy & procedure optimization efforts. This position will initially focus on portfolio risk analysis/reporting and project review practices while supporting pre-proposal/proposal and SOW reviews.

Responsibilities

General

Understand the values and vision of the organization and align the activities accordingly
Protect the Intellectual Property
Adhere to all the policies and procedures
Work with other functions and practice areas to support risk management objectives

Pre-Proposal/Proposal/SOW Reviews

Based on current client service cycle policies, any Proposal, Statement of Work, RFI response, RFP response, Presentation, Change Request, Purchase Order, Renewal, etc. that is equal to or greater than $300,000 USD and involves setting client expectations in terms of pricing and other professional arrangements must be reviewed by ORM
Support above noted ORM reviews, approvals and/or rejections in a timely manner
Support continuous improvement in associated area, as it relates to but not limited to the following:
- updates required to existing CSC tools, templates and websites
- practice guides needed to improve practice area awareness and adoption
- enhancements to performance of associated reviews to support data collection and compliance monitoring/statistics
Should have command of best practice portfolio/project management governance standards as it relates to review/approval practices through sales pipeline processes
Prioritization of Requests by maintaining proper communication with internal clients

Portfolio Risk Analysis & Reporting

Support recurring portfolio risk analysis and reporting to executive management which presently consists of the following portfolio scope, assumptions and requirements:
- Timing: weekly
- Project Status: Active and Submitted
- Practice Service Areas:

Business Transformation

EEA ERP Consulting

EEA Oracle

EEA Transformation

EPM Europe

OneStream

Procurement Europe

SAP Application

Smart Automation

Strategy and Operations

Transformation

Key analysis/report summary for Unbilled, Past Due and Submitted outlier projects
Support the quarterly Disclosure Committee ORM project report. This report identifies high risk projects, provides analysis and assessments updated at the end of each quarter which is then presented to the Disclosure Committee by the ORM Principal. Support includes reaching out to identified project and their aligned project managers to inquire, identify and assess project related issues and risks, active mitigations and overall risk levels.

ORM Project Reviews

Per CSC guidelines, independent quality (project) reviews are necessary to enhance client satisfaction, delivery quality and risk mitigation. ORM review checkpoints can occur at the completion of Project Initiation and/or at key milestone/deliverable checkpoints, e.g., end of design, prior to UAT, etc.
Based on the large “active” project portfolio at Hackett, portfolio risk analysis provides a mechanism for prioritization/scheduling of project reviews. Key attributes that are assessed/weighted for review prioritization include (not limited to):
- Technical complexity
- Financial exposure (e.g., project financial size, greater than $1M)
- Experience with prior practice area performance
Working with ORM Principal, provide support in maintaining a six month rolling forward ORM review schedule
Working with project managers, support project review planning and logistics
Support the execution of project reviews and final review report results

Mentoring, Training & Coaching

Currently, Risk Management and associated project management type training is informal, ad-hoc and on-demand, balanced against other ORM Priorities
Support informal ORM / Project Management training primarily performed during coaching moments with project managers during ORM practices included above, including
- Contract type reviews and feedback
- Project reviews and feedback
- Project management tools, including MS Project and Smartsheet
Working with ORM Principal, provide support in assessing formal PM / Risk Management training opportunities, timing and options

Update Hackett Sales & Delivery Processes / PM Processes and Tools

The noted Client Service Cycle requires a review/refresh based on its last full review and update
Support Principal of ORM with assessing CSC current state and refresh options/roadmap
Working with Principal of ORM and Hackett IT, actively support CSC updates/enhancements

Essential Skills

Job

The ideal candidate should have a mix of project management and portfolio management experience, focused within technology and business transformation.
Preferred candidate should have demonstrable/proven hands-on experience in core project management disciplines and practices, including all areas of the PMBOK (Project Management Body of Knowledge)
Strong project management and leadership skills which can be leveraged to support ORM project oversight, client service cycle/methodology enhancements and informal PM coaching for cross practice areas
Experience in working with global and multi-cultural disciplined teams
Develop tools and processes to improve project life cycle development productivity with experience in structured Agile, SCRUM, Test Driven Development and Waterfall methodologies
Able to demonstrate a successful record of accomplishment in delivering projects that include multiple system integrations
Fluent communication and presentation skills in English. Ability to proficiently prepare and facilitate internal meetings with Hackett project managers
Excellent written and verbal communication skills are required

Personal

Should have understanding of business objectives and organization structure
The candidate must have a strong work ethic and be trustworthy
The candidate should possess attention to detail and also maintain confidentiality and integrity
Must be highly collaborative and be a team player with commitment to excellence

Preferred Skills

Job

Must have a bachelor’s degree in a business or technical school of repute with a major specialization in technology or finance
3 to 5 years of experience covering the above areas of subject-matter expertise
Proven track record of delivering professional services to Fortune 500 clients
Should be proficient in Microsoft Office skills with mastery in PowerPoint and MS Projects
Supporting the management in delivering engagements
Experience working in a project management oversight role or in providing consulting services to cross process domain functions while possessing strong facilitation skills
Experience of working with a Big 4 or top Management Consulting firm and exposure to multinational environment is preferred
Self-motivated, fast learner with the ability to operate independently

Personal

Demonstrate proactive thinking
Should have strong interpersonal relations, expert business acumen and mentoring skills
Have the ability to work under stringent deadlines and demanding client conditions

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