We are looking for a confident and communication-skilled Telecaller to handle client calls, payment-related queries, follow-ups, and customer support.
Key Responsibilities
- Make outbound calls to clients regarding payments, pending dues, and follow-ups.
- Handle client queries related to payment and provide appropriate support.
- Communicate with clients over calls and understand their concerns.
- Follow up with clients regarding pending payments and required actions.
- Maintain proper records of calls, responses, and follow-ups.
- Escalate unresolved queries to the concerned team.
- Handle regular inbound and outbound calling.
- Ensure professional and polite communication with every client.
Requirements
- Good verbal communication skills.
- Confident and comfortable speaking with clients over the phone.
- Basic computer knowledge.
- Good follow-up and convincing skills.
- Freshers can also apply if they have good communication skills.
Pay: ₹8,641.14 - ₹14,000.00 per month
Work Location: In person
