We are looking for a dynamic and result-oriented Telesales Executive to join our growing Software Development company. The ideal candidate should have excellent communication and persuasion skills, a customer-focused approach, and the ability to generate business opportunities through outbound calling. The candidate will play a key role in promoting our software/Website development services, nurturing leads, and converting prospects into clients.
Key Responsibilities
- Make outbound calls to prospective clients to introduce the company's Website/Software development services.
- Generate and qualify leads through cold calling and follow-up calls.
- Explain company services, understand client requirements, and schedule meetings for the sales team.
- Build and maintain strong relationships with potential and existing clients.
- Follow up on inquiries and maintain regular communication with prospects.
- Maintain accurate records of calls, leads, and customer interactions in the CRM system.
- Achieve daily, weekly, and monthly sales targets and KPIs.
- Coordinate with the Business Development and Sales teams to ensure smooth lead handover.
- Stay updated on company services, industry trends, and competitor offerings.
- Handle customer queries professionally and provide appropriate solutions.
Required Qualifications
- Education: Bachelor's degree in B.Com (Bachelor of Commerce) is mandatory.
- Minimum 1 year of experience in telesales, telemarketing, inside sales, or a similar sales role.
- Excellent verbal communication and interpersonal skills.
- Strong negotiation and convincing abilities.
- Basic knowledge of MS Office (Excel, Word, Outlook) and CRM software.
- Ability to work in a target-driven environment.
- Good organizational and time management skills.
Preferred Skills
- Experience in IT services or software sales will be an added advantage.
- Positive attitude with a passion for sales.
- Strong customer service orientation.
- Ability to work independently as well as in a team.
- Quick learner with problem-solving skills.
What We Offer
- Competitive salary with attractive performance incentives.
- Professional growth and career advancement opportunities.
- Supportive and collaborative work environment.
- Ongoing training and skill development.
- Opportunity to work with an innovative Software Development company.
Work Schedule: Monday to Saturday (10:00 AM – 6:30 PM)
Experience Required: Minimum 1 year in Telesales/Inside Sales
Education: B.Com (Mandatory)
Pay: From ₹12,000.00 per month
Work Location: In person
