Svitla Systems Inc. is looking for a Senior Product Designer for a full-time position (40 hours per week) in Costa Rica. Our client offers a comprehensive suite of billing, payments, and software solutions for professional services firms.
You'll own the end-to-end design for the payments experience of the legal B2B platform across web and mobile. You'll shape how law firms get paid from invoicing and client billing to trust accounting, payment collection, and reconciliation, turning a compliance-heavy, fragmented domain into something fast, clear, and trustworthy. It is a role for a designer who leads with customer discovery and problem framing. You'll spend time understanding why firms struggle to get paid, where onboarding breaks down, and where payment workflows create confusion, and then translate that into journey maps, flows, and shipped experiences. You'll simplify multi-surface payment workflows, strengthen activation around the "first successful payment" moment, and partner across Product, Engineering, Data, and the payments platform team to ship measurable, durable improvements. AI is part of how the team works, not the role's identity. They use AI to accelerate exploration, drafting, and handoff, and expect you to be curious and pragmatic about it.
Overlap: 8 am to 5 pm EST.
