Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title : Lead Network Engineer – WAN / SD‑WAN
Position: Lead
Experience: 10+ yrs
Category: IT Infrastructure
Main location: Bangalore
Position ID: J0626-0841
Employment Type: Full Time
Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.
Job Description :
Lead Network Engineer – WAN / SD‑WAN (Taleo : 260005E8)
Role Summary
We are seeking a Lead Network Engineer to design, build, implement, and support enterprise WAN solutions, with a focus on SD‑WAN, telco/vendor management, and advanced routing technologies (MPLS, OSPF, BGP). This role requires hands‑on expert who can independently work with stakeholders, translate business and technical requirements into scalable WAN solution, and own the full lifecycle of WAN services across multiple WAN clouds.
Key Responsibilities
Stakeholder Engagement & Requirements Discovery
. Act as the primary technical owner for WAN and SD‑WAN initiatives.
. Independently engage with business, application, security, cloud, and infrastructure stakeholders to collect requirements and constraints.
. Translate business needs (performance, resiliency, cost, security) into technical WAN designs and delivery plans.
. Clearly articulate design options, trade‑offs, risks, and recommendations to both technical and non‑technical audiences.
WAN & SD‑WAN Implementation & Delivery
. Implement enterprise‑scale WAN and SD‑WAN architectures, including: Multi‑region, multi‑vendor SD‑WAN deployments Hybrid WAN models (MPLS, Internet, LTE/5G) Active/active and high‑availability designs
. High‑Level Designs (HLD), Low‑Level Designs (LLD), network diagrams, and operational runbooks.
. Ensure WAN solutions align with security, cloud connectivity, and application performance requirements.
. Lead hands‑on implementation of: SD‑WAN platforms (vendor‑agnostic or specific to your environment) WAN routing and site turn‑ups (branches, data centers, cloud edges)
. Manage and coordinate: New site deployments and migrations MPLS to SD‑WAN transformations WAN upgrades and technology refreshes
. Validate configurations through testing, cutover planning, and post‑implementation support.
. Ensure standardized, repeatable deployment approaches.
WAN Operations & Expert Troubleshooting
. Provide L3 expert support for complex WAN and SD‑WAN issues.
. Troubleshoot advanced problems related to: Routing instability (OSPF/BGP) MPLS and Internet circuit performance SD‑WAN path selection, SLA, and application routing
. Lead incident, problem, and change management activities.
. Perform root cause analysis (RCA) and drive long‑term corrective actions.
. Continuously optimize WAN performance, resiliency, and cost.
Telco & Vendor Management
. Own relationships with telecom service providers and SD‑WAN vendors.
. Manage: Circuit ordering, provisioning, and decommissioning SLAs, escalations, and performance reviews Cost optimization and contract alignment
. Act as the technical authority during vendor troubleshooting and negotiations.
Governance, Documentation & Standards
. Define WAN standards, design patterns, and best practices.
. Maintain accurate documentation, diagrams, SOPs, and knowledge articles.
. Ensure compliance with enterprise architecture, security policies, and audit requirements.
Leadership & Collaboration
. Serve as the WAN / SD‑WAN Subject Matter Expert (SME).
. Collaborate closely with security, cloud, and application teams to ensure seamless connectivity.
Required Qualifications
. 7 - 8 years of experience in enterprise network engineering.
. Strong hands‑on experience in WAN and SD‑WAN design, implementation, and operations.
. Deep expertise in routing technologies: MPLS, OSPF, BGP
. Proven ability to independently lead initiatives from requirements gathering through production support.
. Solid understanding of: TCP/IP, QoS, latency, jitter, packet loss High availability and resiliency design
. Strong troubleshooting skills in large, complex WAN environments.
Preferred Skills
. Experience with leading SD‑WAN vendors (e.g., Cisco, Fortinet, VMware, Versa, Palo Alto).
. Automation or scripting for network operations (Python, APIs, templates).
. Experience managing global WAN environments with multiple carriers.
Education & Certifications (Preferred)
. Bachelor's degree in Computer Science, Engineering, or equivalent experience.
. Relevant certifications (any): CCNP / CCIE SD‑WAN vendor certifications Cloud networking certifications (optional)
Behavioral Competencies
. Strong ownership mindset and ability to work independently.
. Excellent communication and documentation skills.
. Analytical, structured problem‑solver.
. Comfortable operating as a trusted advisor to stakeholders.
Behavioral Competencies
. Strong ownership and independence; comfortable driving ambiguous problems to closure.
. Excellent stakeholder management and communication skills.
. Structured problem-solving with strong RCA discipline.
. Documentation-first mindset; produces clear designs and operational procedures.
Proven experience of delivering process efficiencies and improvements
Clear and fluent English (both verbal and written)
Ability to build and maintain efficient working relationships with remote teams
Demonstrate ability to take ownership of and accountability for relevant products and services
Ability to plan, prioritize and complete your own work, whilst remaining a team player
Willingness to engage with and work in other technologies
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Life at CGI:
It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team, one of the largest IT and business consulting services firms in the world
Your future duties and responsibilities
Required qualifications to be successful in this role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
