Customer Service Executive / Backend Operations Executive / Data Entry Clerk
Company: Moonstar Overseas Pvt. Ltd.
Location: Mohali, Punjab
Employment Type: Full-Time
Experience: Freshers to 2 Years
About Moonstar Overseas
Moonstar Overseas Pvt. Ltd. is a rapidly growing Logistics BPO organization based in Mohali, providing dispatch, track & trace, accounting support, customer service, and back-office operations to logistics and transportation companies. We are committed to delivering efficient, scalable, and customer-focused solutions while fostering a culture of learning, growth, and excellence.
Job Summary
We are looking for enthusiastic, detail-oriented, and customer-focused individuals to join our team. This opportunity is ideal for candidates who are eager to build a career in Customer Service, Backend Operations, or Data Management. Freshers with strong communication skills and a willingness to learn are encouraged to apply.
Key ResponsibilitiesCustomer Service
- Handle customer inquiries via phone, email, and chat.
- Provide accurate information and timely resolutions.
- Maintain high levels of customer satisfaction.
- Escalate complex issues to the appropriate team when required.
Backend Operations
- Process, verify, and maintain operational records.
- Coordinate with internal teams to ensure smooth workflow.
- Update and manage databases with accuracy.
- Support daily operational activities and reporting.
Data Entry
- Enter and update data in company systems and spreadsheets.
- Verify information for accuracy and completeness.
- Maintain confidentiality of company and client information.
- Generate reports and assist with documentation tasks.
Eligibility Criteria
- Excellent verbal and written communication skills (Mandatory).
- Basic computer proficiency, including MS Office and email handling.
- Good typing speed and attention to detail.
- Ability to work in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Graduation preferred; freshers are welcome to apply.
Job Details
- Work Schedule: 5.5 Days Working
- Shift Timing: Rotational Shifts
- Industry: Logistics BPO / Operations / Customer Support
- Employment Type: Full-Time
- Communication Skills: Mandatory
Why Join Us?
- Be part of a fast-growing organization in the Logistics BPO industry.
- Gain exposure to international logistics and transportation operations.
- Work in a dynamic and collaborative environment that values learning and innovation.
- Access opportunities for career growth and professional development.
- Learn valuable customer service, operational, and analytical skills.
- Receive guidance and support from experienced professionals.
- Enjoy a positive workplace culture focused on teamwork and excellence.
- Build a strong foundation for a long-term career in operations and customer support.
Apply Now
If you are passionate about delivering excellent service, enjoy working in a team environment, and are looking to build a rewarding career, we would love to hear from you.
Share your updated resume on [email protected] and become a part of Moonstar Overseas Pvt. Ltd.
Pay: From ₹300,000.00 per year
Benefits:
Work Location: In person
