Job Responsibilities
1. Interact with the business user and understand the problem
2. Troubleshoot and debug applications and provide application support
3. Develop Knowledge management document
4. Should be ready to work in shifts and non-office hours if required
5. ITIL certification with excellent knowledge of service management, change management, problem management
6. Coordination with other department and vendors for smooth running of applications
Competencies / Skills
Knowledge of Oracle based application development technology like Oracle Forms, Oracle Reports, SQL, PL/SQL, performance tuning.
Knowledge on the Microsoft based application development technology like .Net, C#.
Willing to work on new technology as per business need
Skills Required
Knowledge of automobile / manufacturing industry business processes like Supply Chain Management, Manufacturing Execution System, Dealer Management System, HR & Travel Management etc. will be an added advantage
Collaborative approach and positive attitude with all stakeholders to drive business results.
Networking and influencing skills
Team Player
Customer obsession & Problem solving
