Pest Control Operations Executive
Role Summary:
Responsible for planning, coordinating, and monitoring pest control operations to ensure timely and effective service delivery while maintaining customer satisfaction and compliance with safety standards.
Key Responsibilities:
- Schedule and coordinate pest control services for residential, commercial, and industrial clients.
- Manage and monitor field technicians' daily activities and attendance.
- Ensure pest control treatments are carried out as per company standards and safety guidelines.
- Handle customer queries, complaints, and service requests professionally.
- Maintain service records, reports, and documentation.
- Conduct site inspections and identify pest-related issues when required.
- Ensure proper usage and inventory management of chemicals, equipment, and materials.
- Follow up with customers after service to ensure satisfaction.
- Coordinate with internal teams for service completion and issue resolution.
- Prepare operational reports and update management on service performance.
Required Skills:
- Good communication and customer service skills.
- Strong coordination and team management abilities.
- Knowledge of pest control operations and safety procedures.
- Proficiency in MS Office (Excel, Word, Outlook).
- Problem-solving and organizational skills.
- Ability to handle multiple tasks and work under pressure.
Qualifications:
- Graduate in any discipline (preferred).
- Experience in pest control, facility management, operations, or customer service is an advantage.
- Freshers with good communication skills may also apply (depending on company requirements).
Preferred Experience:
- 1–5 years of experience in pest control operations, facility management, or service coordination.
Resume Designation Example:
Pest Control Operations Executive | Service Coordination | Team Management | Customer Support | Operations Management
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: On the road
