General Manager – Operations & Administration
Location: Ahmedabad, Gujarat
Salary: ₹16,00,000 – ₹18,00,000 per annum
Employment Type: Full-Time
Reporting To: Managing Director (MD)
About the Role
We are seeking an experienced and dynamic General Manager – Operations & Administration to lead and oversee our nationwide Operations & Maintenance (O&M), Cargo Handling, Internal Transportation, and related contract operations. The position will function as a Profit Center Head from the Head Office and will also be responsible for Administration and HR functions across locations.
The ideal candidate will possess strong operational leadership, commercial acumen, manpower management capabilities, and experience in managing large-scale industrial or logistics operations.
Key ResponsibilitiesOperations Management
- Ensure day-to-day operations are executed as per Service Level Agreements (SLAs).
- Develop and implement effective reporting and monitoring systems for operational control.
- Ensure availability and optimal performance of equipment, plants, and machinery through proper maintenance planning.
- Build and maintain strong relationships with clients and principals to ensure seamless project execution.
- Prepare annual operational budgets and ensure adherence to approved budgets.
- Analyze operational performance and drive continuous improvement initiatives.
Commercial & Tendering
- Prepare cost estimates, budgets, and pricing models for tenders and quotations.
- Monitor operational costs and identify opportunities for cost optimization and profitability enhancement.
Human Resources & Industrial Relations
- Lead manpower planning, recruitment, deployment, and workforce management activities.
- Oversee HR functions and employee relations across locations.
- Handle labour-related matters and maintain positive relationships with local authorities, labour departments, unions, and other stakeholders.
- Ensure compliance with labour laws and statutory requirements.
Administration & Compliance
- Oversee procurement coordination for spares, consumables, and operational requirements.
- Ensure adherence to Health, Safety, Environment (HSE) standards and regulatory compliance.
- Conduct regular performance reviews and team assessments as per company SOPs.
- Manage general administration activities across all operational locations.
Required QualificationsEducation
- Bachelor's Degree in Engineering (Preferred)
- MBA or equivalent management qualification preferred
Experience
- 10–15 years of experience in Operations, Production, Logistics, Cargo Handling, Transportation, or O&M services.
- Proven experience in a senior leadership role managing multiple sites and large operational teams.
Required Skills
- Strong experience in O&M operations, port cargo handling, logistics, transportation, and related services.
- Sound understanding of budgeting, costing, and financial management.
- Good knowledge of Labour Laws, Industrial Relations, and Commercial Laws.
- Strong contract and client management capabilities.
IT Skills
- Proficiency in MS Office Suite.
- Advanced Microsoft Excel skills required.
Behavioral Competencies
- Strong leadership and people management skills.
- Excellent interpersonal and communication abilities.
- Effective organizational and time management skills.
- Strong analytical thinking and quick decision-making capability.
- Ability to work under pressure and manage multiple priorities.
Languages Required
What We Offer
- Competitive compensation package.
- Leadership role with high visibility and decision-making authority.
- Opportunity to manage large-scale operations across multiple locations.
- Professional growth and long-term career development.
Interested candidates with relevant experience in operations, logistics, cargo handling, transportation, or industrial services are encouraged to apply.
Pay: ₹1,600,000.00 - ₹1,800,000.00 per year
Work Location: In person
