Receptionist
Thakral Hospital and Fertility Centre is looking for a polite, organized, and patient-friendly Receptionist to manage front desk operations and ensure a smooth experience for patients and visitors. The role involves handling patient registrations, appointments, calls, billing coordination, and guiding patients efficiently within the hospital.
Responsibilities
- Manage the hospital front desk and attend to patients and visitors professionally.
- Handle patient registration, appointment scheduling, and OPD coordination.
- Answer phone calls, WhatsApp queries, and provide basic information to patients.
- Coordinate with doctors, nurses, and departments for smooth patient flow.
- Assist patients with billing, reports, and general hospital processes.
- Maintain patient records and ensure accurate data entry.
- Ensure the reception area remains organized, professional, and patient-friendly.
- Handle patient queries and escalate concerns when required.
Requirements
- Prior experience as a receptionist or front desk executive preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge and familiarity with Excel and hospital software.
- Ability to handle patients calmly and professionally in a fast-paced environment.
- Good organizational and multitasking abilities.
- Polite, responsible, presentable, and patient-friendly personality.
- Fluency in Hindi and basic English preferred.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
