We are looking for a strong Accountant with good knowledge and experience in US Accounting Voice Process, along with proficient communication skills to effectively handle client interactions and resolve accounting-related queries.
Note: Need immediate joiner only
Experience Required: 3+ Years in US Accounting with hands-on experience using QuickBooks + excellent communication skills
Shift Timing: 7:30 PM onwards (Night Shift)
Working Days: Monday to Friday (8.5 hours working including 45mins break)
Introduction:
As a Front Office Accountant Expert, you will support QuickBooks Live clients by delivering real-time guidance, building trusted relationships, and instilling confidence through accurate and reliable bookkeeping support. Leveraging advanced tools and technology, you will empower business owners by educating them on their financial records, enabling them to make informed decisions and move closer to financial freedom. As a front-line operations professional, you will help transform the way businesses manage their books by providing world-class support. This role requires agility, continuous learning, and the ability to adapt to new methods of working and client engagement
Desired Skills:
- Sound knowledge of US GAAPs & Compliances
- Strong team collaboration and adaptability to change
- Quick learner with flexibility in shift timings
- Customer-centric approach with problem-solving mindset
- Ability to cross-sell and upsell products effectively
- Strong communication and relationship-building skills
- Target-driven with proven ability to meet quotas.
- Attention to detail for data entry and compliance
Job Description
- Perform periodic US accounting for the small & midsize businesses.
- Understand and document the business requirements of various clients.
- Follow client’s process & protocols strictly.
- Support Team Leads to resolve staff accountant’s queries and train new resource as and when required.
- Complete accounts efficiently within given time frame.
- Manage account updates, billing inquiries, and product-related support.
- Perform standard setups and troubleshoot expected errors.
- Resolve discrepancies in standard workflows and customize non-standard setups.
- Perform back-office data entry for banking, tax filing, and business workflows.
- Support account services including billing admin, checks, supplies, payroll, and workers’ compensation.
- Handle after-hours support as required
- Provide lead pass, attach, and product recommendations (SER).
- Execute serve-to-sell programs including upgrades and cross-sells.
- Meet quotas and targets for QB ecosystem product sales.Onboard customers to specific products and ensure smooth adoption
Pay: ₹70,000.00 - ₹113,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund
Work Location: In person
