Receptionist cum Counsellor – Emperor Bulls
Job Location: Ludhiana, Punjab
Experience Required: 2–5 Years
Employment Type: Full-time
Job Role:-
The Receptionist cum Counsellor will be the first point of contact for students and visitors. The candidate will handle front-desk responsibilities while counselling prospective students, understanding their learning goals, and explaining suitable stock market courses and training programs.
Key Responsibilities:-
1. Front Desk & Reception Management
- Welcome students, parents, visitors, and prospective learners professionally.
- Handle incoming calls, inquiries, and messages related to Emperor Bulls.
- Maintain a professional and welcoming reception environment.
- Manage basic front-desk coordination and visitor communication.
2. Student Counselling & Course Guidance
- Understand the learning goals and requirements of prospective students.
- Counsel interested candidates regarding stock market trading and investment courses.
- Explain course structure, training modules, duration, and other relevant program details clearly.
- Help prospective students choose a suitable course based on their requirements.
3. Lead Handling & Follow-Ups
- Handle inbound leads and course inquiries received through calls, walk-ins, and other channels.
- Conduct timely follow-ups with interested candidates.
- Maintain proper records of leads, conversations, follow-ups, and admissions.
- Convert genuine inquiries into course enrolments through effective counselling and communication.
4. Stock Market Knowledge
- Maintain a good understanding of stock market basics, trading, investing, and financial markets.
- Be able to communicate basic stock market concepts in a simple and easy-to-understand manner.
- Stay familiar with Emperor Bulls’ courses and training offerings to provide accurate information to students.
5. Student Communication & Coordination
- Maintain professional communication with prospective and existing students.
- Coordinate with the relevant team regarding student queries, counselling, and admissions.
- Ensure a smooth and positive experience for students from initial inquiry through enrolment.
Required Skills & Qualifications:-
- 2–5 years of experience in counselling, receptionist, tele-calling, education sales, or a similar customer-facing role.
- Good knowledge of the stock market, trading, and investment basics.
- Excellent communication and interpersonal skills.
- Confident and professional communication in English and Hindi; Punjabi is an advantage.
- Strong counselling, convincing, follow-up, and relationship-building skills.
- Presentable, confident, polite, and student-focused.
Preferred Candidate
Candidates with experience in stock market institutes, financial education, trading, investment, or education counselling will be preferred.
Interested Candidates can share Resume at "[email protected]" or WhatsApp resume at "+91-8283846914".
Pay: ₹13,000.00 - ₹17,500.00 per month
Benefits:
Ability to commute/relocate:
- Ludhiana, Punjab (Ludhiana): Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How much Experience you have as Receptionist and as Tele-caller? and you have Basic knowledge about Trading in Stock Market?
Education:
Work Location: In person