About Dataction:
Dataction is a new age technology services firm that offers best in class information technology, analytics, and
consulting services to renowned international companies. Dataction was established in 2010 and has grown
rapidly over the last decade. Dataction has built a reputation for providing differentiated and reliable services to
a wide range of customers across multiple sectors.
At Dataction we connect every dot and reimagine every business process. Our lean, agile, and consultative
approach towards problem solving and execution, helps our client achieve sustainable growth and secure a
profitable business, while safeguarding a viable future. Our people are committed, courageous, and unafraid of
pushing boundaries. They help our clients make decisions that deliver immediate and measurable outcomes,
justifying investments. Our engagement models provide the perfect blend of quality, control, and cost for our
customers.
To know more about Dataction, please visit https://dataction.co
Job Purpose:
The successful candidate will work closely with the in-house and client-side teams of one of our esteemed UK
based clients. The primary responsibility of this role is to design, implement, support, and continuously enhance
enterprise End User Computing (EUC) and Digital Workspace platforms, with a strong focus on Citrix
technologies and virtual desktop solutions.
This is an exciting opportunity for an experienced Citrix professional who is passionate about delivering secure,
scalable, and high-performing digital workspace solutions while supporting infrastructure modernization and
workplace transformation initiatives.
We are looking for someone with strong technical expertise, proven experience in Citrix and VDI environments,
and the ability to support both operational stability and strategic technology initiatives across complex
enterprise environments.
Responsibilities:
- Citrix Platform Management:
Design, implement, administer, and optimize Citrix Virtual Apps & Desktops, Citrix Gateway (NetScaler),
StoreFront, PVS/MCS, and related workspace technologies.
Lead and support initiatives involving Windows 11 VDI, FSLogix, profile management, application
virtualization, application layering, and cloud-enabled workplace solutions.
- Infrastructure Transformation:
Deliver platform upgrades, environment consolidations, datacentre migrations, technology refreshes, high
availability solutions, and workspace transformation projects.
- Microsoft Workplace Technologies:
Administer and support Microsoft technologies including Active Directory, Group Policy, Entra ID (Azure AD),
Intune, Microsoft 365, and endpoint management solutions.
- Platform Performance & Support:
Monitor system health, troubleshoot complex technical issues, perform root cause analysis, and implement
improvements to enhance platform reliability, security, and user experience.
- Solution Design & Technical Leadership:
Contribute to solution architecture, technical design, proof-of-concept activities, documentation, and
provide subject matter expertise across project and operational teams.
- Automation & Continuous Improvement:
Develop automation solutions, streamline operational processes, and identify opportunities to improve
efficiency, standardization, and service quality.
Qualifications, Skills and Experience:
10+ years of experience in Citrix, EUC, Virtual Desktop Infrastructure (VDI), or Digital Workspace engineering
and consulting roles.
Strong hands-on experience with Citrix Virtual Apps & Desktops, Citrix Gateway (NetScaler), StoreFront,
Provisioning Services (PVS), Machine Creation Services (MCS), and Citrix Cloud technologies.
Experience with FSLogix, Citrix Profile Management (UPM), application virtualization, application layering,
and non-persistent desktop environments.
Strong knowledge of Windows Server, Active Directory, Group Policy, Entra ID (Azure AD), Intune, and
Microsoft 365.
- Infrastructure Knowledge:
Experience supporting VMware and/or Hyper-V environments, SQL Server, clustering technologies, storage
platforms, networking fundamentals, and high-availability solutions.
- Migration & Transformation Experience:
Proven experience delivering Citrix upgrades, datacenter migrations, platform consolidations, workplace
modernization initiatives, and large-scale infrastructure transformation projects.
Experience with PowerShell scripting and infrastructure automation.
- Communication & Problem Solving:
Strong analytical, troubleshooting, stakeholder management, and communication skills with the ability to
operate effectively in customer-facing environments.
- Certifications (Preferred):
Citrix, Microsoft Azure, VMware, or other relevant industry certifications.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline (or
equivalent practical experience).
Why should you join Dataction?
Fairness, meritocracy, empowerment, and opportunity are pillars of our work culture. In addition to a
competitive salary, you can look forward to:
- Great work-life balance through hybrid work arrangement.
- Company funded skill enhancement and training.
- Exciting reward and recognition programme.
- Opportunity to bond with colleagues through exciting employee engagement initiatives.
- Great on the job learning opportunity through involvement in new product/ ideation teams.
- 60 minutes with the CEO each quarter to pick his brains on any topic of your choice.
