Job Description – Customer Care Officer
Job Summary:
We are looking for a dedicated and customer-focused Customer Care Officer to join our team. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to handle customer queries professionally and efficiently.
Key Responsibilities:
- Handle customer inquiries through phone calls, emails.
- Provide accurate information regarding company services and products.
- Maintain proper records of customer interactions and follow-ups.
Requirements:
- Excellent communication and interpersonal skills.
- Good command of English is mandatory.
- Fluency in Hindi will be considered an added advantage.
- Basic computer knowledge and familiarity with MS Office.
- Strong problem-solving and multitasking abilities.
- Ability to work in a team-oriented environment.
Qualification:
- Any Degree from a recognized institution.
Experience:
- Freshers and experienced candidates may apply.
Preferred Skills:
- Customer handling skills
- Professional attitude
- Time management
- Quick learning ability
Pay: Up to ₹30,000.00 per month
Benefits:
- Commuter assistance
- Paid sick time
- Provident Fund
Work Location: In person
