Job description:
* Handle inbound and outbound customer calls professionally.
* Respond to customer inquiries regarding solar products and services.
* Generate and qualify leads for the sales team.
* Resolve customer complaints and escalate complex issues to the concerned team.
* Maintain accurate customer records in the CRM system.
* Follow up with customers to ensure timely resolution of queries.
* Coordinate with Sales, Service, and Operations teams for issue resolution.
* Achieve individual productivity and quality targets.
* Ensure adherence to organizational processes and customer service standards.
Work Location: In person
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
