Job Description – Inside Sales Representative
Company: Voxiber Networks LLC
Industry: ELV, Networking and Technology Solutions
Department: Sales and Business Development
Employment Type: Full-Time
Location: Kochi
About Voxiber Networks LLC
Voxiber Networks LLC is an ELV and technology solutions company providing structured cabling, fibre-optic solutions, data networking, Wi-Fi, access control, IP telephony, audio-visual systems, server-room solutions, and ELV integration and maintenance services.
We support commercial, industrial, hospitality, healthcare, education, construction, and corporate clients with reliable technology infrastructure and professional project execution.
Role Overview
Voxiber Networks LLC is looking for a motivated and target-driven Inside Sales Representative to support lead generation, customer engagement, appointment setting, quotation follow-up, and sales pipeline development.
The selected candidate will identify potential customers, communicate with decision-makers, understand initial project requirements, introduce Voxiber’s solutions, qualify opportunities, and coordinate meetings or site visits for the sales and technical teams.
The role requires strong communication skills, consistent follow-up, good organisational ability, and an interest in ELV, networking, and technology solutions.
Key Responsibilities
- Identify potential customers through online research, LinkedIn, business directories, databases, referrals, and industry platforms.
- Contact prospective customers through telephone calls, emails, LinkedIn messages, WhatsApp, and other approved communication channels.
- Introduce Voxiber’s ELV, networking, cabling, and technology solutions to prospective clients.
- Connect with business owners, facility managers, procurement teams, IT managers, project managers, consultants, contractors, and other relevant decision-makers.
- Understand the customer’s initial requirements, project type, location, timeline, budget expectations, and decision-making process.
- Qualify leads and identify genuine business opportunities.
- Schedule meetings, technical discussions, product presentations, and site visits for the sales and technical teams.
- Follow up on enquiries received through the website, digital campaigns, referrals, direct calls, and business networking.
- Coordinate with the technical team to collect the information required for site surveys, proposals, quotations, and BOQs.
- Follow up on submitted quotations and proposals until the opportunity is closed or marked inactive.
- Maintain accurate records of calls, emails, follow-ups, meetings, quotations, customer requirements, and opportunity status.
- Update the CRM, lead tracker, or sales management system regularly.
- Re-engage inactive leads and previously contacted customers to identify new opportunities.
- Support the sales team with appointment scheduling, proposal coordination, quotation tracking, and customer communication.
- Conduct research on new projects, construction developments, contractors, consultants, and potential corporate clients.
- Build and maintain professional relationships with customers and business partners.
- Achieve daily, weekly, and monthly targets for calls, qualified leads, meetings, site visits, and sales opportunities.
- Prepare regular sales activity and pipeline reports for management.
- Ensure all customer communication is professional, accurate, and aligned with Voxiber’s service standards.
Services the Candidate May Promote
- Structured cabling solutions.
- CAT6, CAT6A and fibre-optic cabling.
- Fibre-optic splicing, testing and deployment.
- Data networking and network infrastructure.
- Wi-Fi and wireless network solutions.
- Access-control systems.
- IP telephony and VoIP solutions.
- Audio-visual and meeting-room solutions.
- Server-room and data-centre cabling.
- Rack installation, cable dressing and labelling.
- ELV integration, maintenance and support.
- Network testing, documentation and troubleshooting.
Candidate Requirements
- Bachelor’s degree or diploma in Business Administration, Marketing, Commerce, Information Technology, Electronics, Telecommunications, or a related field.
- One to three years of experience in inside sales, telesales, lead generation, business development, ELV sales, IT sales, networking solutions, or B2B services.
- Fresh graduates with strong communication skills and an interest in technology sales may also be considered.
- Strong verbal and written communication skills.
- Confidence in speaking with business owners, managers, procurement teams, consultants, and technical decision-makers.
- Good telephone etiquette and professional email-writing skills.
- Strong follow-up discipline and ability to manage multiple leads simultaneously.
- Basic knowledge of ELV, networking, structured cabling, fibre optics, access control, or IT infrastructure will be an advantage.
- Experience using CRM systems, spreadsheets, LinkedIn, email tools, and lead-generation databases will be preferred.
- Ability to understand basic customer requirements and communicate them accurately to the technical team.
- Strong organisational, research, time-management, and documentation skills.
- Target-oriented mindset with the ability to work independently and as part of a team.
- Proficiency in English is required. Knowledge of Hindi, Malayalam, Arabic, or other regional languages will be an advantage.
Preferred Experience
Candidates with experience in any of the following areas will be preferred:
- ELV systems and low-voltage solutions.
- Structured cabling and fibre-optic solutions.
- Networking and IT infrastructure.
- Telecom and IP telephony.
- Access-control and security systems.
- Construction, fit-out, facilities management, or MEP companies.
- B2B appointment setting and lead qualification.
- Contractor, consultant, or project-based sales.
- Quotation and BOQ follow-up.
Key Performance Indicators
- Number of outbound calls and prospecting activities completed.
- Number of new leads identified.
- Number of qualified sales opportunities generated.
- Number of meetings and site visits scheduled.
- Meeting and site-visit completion rate.
- Lead-to-opportunity conversion rate.
- Number and value of quotations followed up.
- Response time for new enquiries.
- Follow-up completion rate.
- CRM and sales tracker accuracy.
- Sales pipeline value generated.
- Contribution to monthly and quarterly sales targets.
Key Skills
- Inside sales and lead generation.
- Cold calling and appointment setting.
- B2B prospecting.
- Lead qualification.
- Customer relationship management.
- Email and LinkedIn outreach.
- Quotation follow-up.
- CRM and pipeline management.
- Business and project research.
- Objection handling.
- Sales coordination.
- Reporting and documentation.
- Basic ELV and networking awareness.
What Voxiber Offers
- Opportunity to build a career in ELV, networking, and technology solution sales.
- Exposure to commercial, industrial, and project-based customers.
- Training on Voxiber’s services, solutions, and sales process.
- Support from experienced sales and technical teams.
- Competitive salary based on experience and capabilities.
- Performance-based sales incentives.
- Professional development and career growth opportunities.
- Opportunity to work on diverse technology and infrastructure projects.
How to Apply
Interested candidates may submit their updated CV along with the following details:
- Current location.
- Current salary.
- Expected salary.
- Notice period.
- Relevant inside sales or lead-generation experience.
- ELV, networking, IT, telecom, or technology solutions previously handled.
- Languages known.
Pay: ₹30,000.00 per month
Work Location: In person
