Job Requirements
A Retail Sales Officer is responsible for assisting customers, promoting products, achieving sales targets, maintaining store presentation, and ensuring excellent customer service to enhance overall store performance.
Key Responsibilities
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Greet and assist customers with product selection
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Achieve daily and monthly sales targets
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Promote products, offers, and loyalty programs
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Maintain product displays and store cleanliness
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Handle billing, cash, and POS transactions
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Monitor stock availability and coordinate replenishment
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Resolve customer queries and complaints professionally
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Prepare sales reports and maintain records
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Support visual merchandising activities
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Ensure compliance with company policies and procedures
Required Skills
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Strong communication and interpersonal skills
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Sales and negotiation abilities
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Customer service orientation
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Basic computer/POS knowledge
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Teamwork and problem-solving skills
Qualifications
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Bachelor’s degree or Diploma in Business, Marketing, or related field
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Previous retail sales experience preferred
Work Environment
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Retail stores, showrooms, supermarkets, or malls
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Flexible shifts including weekends and holidays may be required
