Job Purpose:
We are seeking an experienced Project Manager to lead the delivery of strategic payment initiatives across PPI Wallets, Payment Aggregator (PA), Payment Gateway (PG), UPI, RuPay Card Issuance & Management, BBPS, Merchant Onboarding, and Digital Financial Services.
The ideal candidate should possess strong technical knowledge of modern payment architectures, microservices-based platforms, cloud infrastructure, APIs, and payment ecosystems while effectively managing project delivery, stakeholder coordination, vendor management, and regulatory commitments.
Principal Accountabilities:
Project Delivery & Program Management
- Lead end-to-end delivery of payment products and technology initiatives.
- Manage project planning, execution, monitoring, risk management, and successful delivery within timelines.
- Coordinate with Product, Engineering, Operations, Compliance, Security, Business, and external partners.
- Define project scope, milestones, resource plans, and delivery schedules.
- Track dependencies, blockers, and ensure timely resolution.
- Drive Agile/Scrum ceremonies including sprint planning, reviews, retrospectives, and backlog management.
- Manage multiple concurrent projects across payment platforms.
Payment Systems & Domain Management
- Drive implementation and enhancement of:
- PPI Wallet Services
- Payment Aggregator (PA)
- Payment Gateway (PG)
- UPI Services
- RuPay Card Issuance & Management
- BBPS Services
- Merchant Onboarding Platforms
- Reconciliation & Settlement Systems
- KYC and Customer Onboarding Solutions
- Coordinate with Banks, NPCI, BBPOUs, Network Partners, and Technology Vendors.
Technical Leadership
- Work closely with Architecture and Engineering teams on solution design and implementation.
- Review technical estimates, architecture proposals, and deployment plans.
- Manage API integrations with banks, NPCI, BBPS, KYC providers, and third-party vendors.
- Ensure adherence to technology standards, scalability, performance, and security requirements.
- Understand and manage microservices-based applications built on Java, Spring Boot, Kafka, Redis, and cloud platforms.
Infrastructure & Release Management
- Coordinate production releases and deployment activities.
- Manage UAT, production readiness, go-live planning, and rollback strategies.
- Oversee cloud infrastructure and application availability requirements.
- Participate in Disaster Recovery (DR) drills and Business Continuity initiatives.
- Ensure adherence to change management and release governance processes.
Regulatory & Audit Coordination
- Support RBI, NPCI, BBPS, RuPay, UIDAI, and partner bank compliance initiatives.
- Track and drive closure of audit observations and regulatory commitments.
- Ensure documentation and evidence management for audits and inspections.
- Coordinate with Information Security and Compliance teams on regulatory requirements.
Vendor & Stakeholder Management
- Manage relationships with technology vendors, banking partners, and payment ecosystem stakeholders.
- Track vendor deliverables, SLAs, and escalation management.
- Facilitate effective communication between business and technical teams.
Incident & Risk Management
- Lead coordination during production incidents and service disruptions.
- Drive Root Cause Analysis (RCA) and corrective action plans.
- Monitor project risks and implement mitigation strategies.
- Ensure timely communication to stakeholders during critical incidents.
Tech Skills & Education
Technology Stack Understanding
- Java
- Spring Boot
- Microservices Architecture
- REST APIs
- Kafka
- Redis
- MySQL / PostgreSQL
- Angular / React (Basic Understanding)
- Kubernetes
- Docker
- CI/CD Pipelines
- Git
- API Gateway
Cloud & Infrastructure
- Google Cloud Platform (GCP)
- AWS
- Load Balancers
- High Availability Architecture
- Disaster Recovery Setup
- Monitoring & Observability Tools
Payment Domain Expertise
Strong understanding of:
- PPI Wallets
- Payment Aggregator (PA)
- Payment Gateway (PG)
- UPI Ecosystem
- RuPay Cards
- BBPS
- Merchant Onboarding
- Reconciliation & Settlement
- Chargebacks & Disputes
- NPCI Guidelines
RBI Regulatory Framework
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