Job Location: Mumbai Juhu Airport
Years of Experience: Receptionist :1-3 years of experience in front office / customer service roles
Preffered experience from Aviation Industry
Role Overview:
We are looking for a professional and customer-focused Receptionist for the Aviation industry. The candidate will be the first point of contact for visitors, clients, passengers, and employees, ensuring smooth front desk operations while maintaining a professional image of the organization.
Key Responsibilities
Front Desk & Customer Service
Greet visitors, guests, Students, professionally and courteously.
Provide accurate information regarding services, schedules, programs, and facilities.
Maintain a clean, organized, and professional front desk area at all times.
Manage visitor entry and maintain visitor logs.
Communication Management
Answer, screen, and route incoming calls to appropriate departments.
Handle email and in-person inquiries promptly.
Provide basic troubleshooting assistance for common queries.
Administrative Support
Schedule appointments, meetings, or sessions
Maintain front office records, registers, and documentation.
Handle incoming/outgoing mail and courier services.
Operational Support
Coordinate with Directors Office, departments such as HR, Operations, or Guest Relations
Assist in managing conference rooms, classrooms, or briefing rooms.
Preferred: Diploma in Hospitality, Aviation Management, Front Office Operations, or relevant field.
Working Days: (6 days) 2 & 4th Saturday is off & Sunday off
Working Hours: Receptionist: 9:00 am to 5.30pm
Preferred Candidate Profile:
- Pleasant personality with strong communication skills.
- Ability to interact with senior management, clients, and international visitors.
- Flexible and adaptable approach towards work responsibilities.
Job Type: Full-time
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
