Job Summary
Looking for a hands-on and responsible IT Support Executive to support day-to-day IT requirements at our warehouse facility in Bhiwandi.
This is a combined IT Support and Warehouse Operations role. The position will primarily involve laptop/device maintenance, basic hardware and software troubleshooting, device setup, IT asset management, user support, and warehouse-related operational activities.
The ideal candidate should be comfortable working on the warehouse floor and handling both technical and operational responsibilities.
Key ResponsibilitiesIT Support & Maintenance
- Troubleshoot and resolve basic laptop, desktop, hardware, software, printer, email, and connectivity issues.
- Perform laptop/device setup, configuration, installation, updates, and routine maintenance.
- Support Windows and macOS users.
- Assist with Microsoft 365, Teams, email, and basic Active Directory-related requirements.
- Install and configure software and applications as required.
- Maintain IT equipment and ensure devices are available and functional.
- Maintain IT asset records, inventory, and service documentation.
- Coordinate with third-party vendors for repairs, replacements, and technical issues.
- Assist with antivirus, endpoint protection, backups, and system updates.
- Provide day-to-day technical support to internal users.
Warehouse & Operational Support
- Support the warehouse team with day-to-day IT and operational requirements.
- Handle laptop/device movement, allocation, maintenance, and tracking.
- Assist with package labeling, sticker application, scanning, and related warehouse activities.
- Ensure labels/stickers and package-related information are handled accurately.
- Assist warehouse staff with IT-enabled operational activities.
- Maintain accuracy and discipline while handling IT equipment and packages.
- Perform other operational support activities as assigned by the Warehouse Manager.
Required Skills & Qualifications
- 2–4 years of experience in IT Support, Desktop Support, Internal IT, IT Operations, or a similar role.
- Hands-on experience in laptop/device troubleshooting and maintenance.
- Basic knowledge of Windows and macOS.
- Familiarity with Microsoft 365, Teams, email troubleshooting, and Active Directory.
- Ability to troubleshoot printers, software, hardware, and basic network/connectivity issues.
- Basic understanding of IT asset management and documentation.
- Good communication and coordination skills.
- Strong attention to detail.
- Ability to work independently and manage multiple tasks.
- Willingness to work in a warehouse environment and perform operational activities is mandatory.
Preferred Qualifications
- Basic knowledge of networking, LAN, Wi-Fi, TCP/IP, and troubleshooting.
- Experience with IT ticketing/helpdesk systems.
- Knowledge of endpoint/device management tools.
- Networking or cloud certifications will be an added advantage.
- Candidates with experience in logistics, courier, warehouse, supply chain, or operations environments will be preferred.
Important Note About the Role
This is not a purely desk-based IT Support position.
The role combines basic IT Support + Laptop/Device Maintenance + Warehouse Operations.
Candidates should be comfortable with hands-on activities such as:
Laptop Maintenance | Device Setup | IT Troubleshooting | Asset Management | User Support | Package Labeling | Sticker Application | Scanning | Warehouse IT Support
Salary
Work Location
Unit No. 1, 2, 3, 4, 5 & 6, Building B1,
Mahavir Logiplex, Mumbai–Nashik Highway Road,
Amne Village, Bhiwandi – 421302,
Thane, Maharashtra.
Candidates who are comfortable with both IT support and warehouse operations are encouraged to apply.
Pay: ₹29,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
