Job Summary:
We are looking for a detail-oriented and experienced Customer Executive – Back Office to support our KYC operations. The ideal candidate will have 2–4 years of back-office experience in verifying, processing, and maintaining KYC documentation in compliance with regulatory and internal policies.
Key Responsibilities:
Handle end-to-end back-office KYC processing for opening .
Verify customer documents for completeness and compliance with KYC/AML regulations.
Review and validate forms, identification documents, and business proofs submitted by customers.
Ensure accurate data entry into core banking and KYC systems.
Coordinate with the front-office/branches for missing or incorrect documentation.
Outbound calling to customers is mandatory for KYC-related information collection and clarification. While customer verification may not always be required, the executive must proactively assist clients, resolve queries, and coordinate with relevant teams to ensure smooth and timely completion of the KYC process.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person