Location: Karol Bagh, New Delhi (Work from Office)
Job Responsibilities:
- Respond to customer queries via chat in a timely and professional manner.
- Provide accurate information about products and services.
- Resolve customer concerns and escalate complex issues when required.
- Maintain a high level of customer satisfaction.
- Record customer interactions and update the CRM system.
- Coordinate with internal teams for quick issue resolution.
Requirements:
- 0–2 years of experience in chat support/customer service (Freshers can also apply).
- Excellent written English communication skills.
- Basic computer knowledge and typing skills.
- Ability to multitask and work in a fast-paced environment.
- Positive attitude and strong problem-solving skills.
Working Days: Monday to Saturday
Timings: 10:00 AM – 6:00 PM
Work Location: In person
