Role description
Product delivery leadership
Own the roadmap for AIenabled onboarding intake recommendation approvals provisioning audit evidence
Translate onboarding pain points into prioritised use cases user stories and measurable outcomes
Run delivery cadence across IAM ops engineering and data science teams manage RAID and dependencies
AIenabled onboarding capabilities
Deliver capabilities such as
Accessrole recommendations based on joiner attributes and peer patterns least privilege by default
Intelligent request intake free text to structured entitlements with missinginfo prompts
Automated SoDpolicy prechecks and exception workflows
Approval routing optimisation and onboarding copilot for service deskIAM ops
Define confidence thresholds and humanintheloop decision points
Data integration operating model
Coordinate data sourcing and quality across HR feeds IAM catalogue historical requests org hierarchy and ticketingworkflow tools
Partner with engineering to integrate into IAM workflows eg ServiceNowIGA tooling ensuring secure APIs logging and resiliency
Define BAU support model runbooks and training for IAM ops and approvers
Risk controls Responsible AI
Ensure alignment with privacy information security and model risk management expectations
Drive auditability decision rationale approvals model outputs and change history
Implement guardrails for GenAI where used data leakage prevention prompt controls content filtering monitoring
Define monitoring for model performance and control effectiveness drift override rates exception volumes
Value realisation
Define and track KPIs onboarding cycle time rework rate access errors SoD conflicts prevented approver turnaround time
Drive adoption through stakeholder engagement communications and continuous improvement
Skills
Mandatory Skills : IDAM - ForgeRock IDM
Good to Have Skills : IDAM - ForgeRock OpenAM
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
