- ORCHID FURNISHINGS LLP
- JOB DESCRIPTION – DISPATCH EXECUTIVE
Position: Dispatch Executive
Working Hours: 10:00 AM – 8:00 PM
Working Days: Monday to Saturday
Location: Nana Peth, Pune - 411002
Job Summary
We are looking for a responsible and organized Dispatch Executive to manage and coordinate the company’s daily dispatch and delivery operations. The ideal candidate should have good coordination skills, attention to detail, and the ability to handle deliveries efficiently while ensuring timely and accurate order fulfillment.
Key Responsibilities
- Plan and coordinate daily dispatch schedules for all outgoing deliveries.
- Ensure all products are properly packed, checked, and matched with invoices, delivery challans, and other dispatch documents.
- Coordinate with the warehouse and logistics teams for vehicle allocation and delivery routes.
- Track deliveries and ensure orders reach customers safely and on time.
- Handle and resolve dispatch-related issues such as delivery delays, damaged products, missing or incorrect items.
- Maintain accurate records of all dispatches, deliveries, and returned goods.
- Coordinate with Sales, Warehouse, Customer Service, and Logistics teams for smooth order fulfillment.
- Communicate with customers regarding delivery schedules, delays, changes, and other dispatch-related updates.
- Prepare daily and weekly dispatch reports and submit them to management.
- Handle customer complaints and delivery-related concerns professionally and promptly.
- Ensure all dispatch activities follow company policies, safety standards, and applicable regulations.
- Monitor pending and completed deliveries and follow up with the concerned teams whenever required.
Requirements
- Previous experience in Dispatch, Logistics, Delivery Coordination, or Warehouse Operations will be preferred.
- Good communication and coordination skills.
- Strong attention to detail and ability to maintain accurate records.
- Ability to manage multiple dispatches and follow-ups simultaneously.
- Basic knowledge of MS Excel and computer operations.
- Ability to work under pressure and meet delivery timelines.
- Responsible, punctual, and well-organized.
What We’re Looking For
A proactive and dependable individual who can take ownership of daily dispatch operations and ensure smooth, accurate, and timely deliveries while maintaining good coordination with internal teams and customers.
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
