Job Title: Founding HR Manager
Location: Janakpuri
Employment Type: Full-Time
About the Role
We are seeking an experienced, hands-on, and process-oriented HR Manager to establish our HR function from scratch and make it scalable. This role goes beyond HR operations; it encompasses recruitment, policy development, performance management, employee engagement, and the creation of HR systems.
The incumbent will work directly with the Founder/Leadership Team and play a pivotal role in shaping the company's long-term HR strategy.
Key Responsibilities
Talent Acquisition & Recruitment
* Establish and manage the end-to-end hiring process.
* Lead and mentor the recruitment team.
* Formulate hiring strategies for Sales, Operations, Customer Support, and Corporate functions.
* Track KPIs such as Time-to-Hire, Offer Acceptance Rate, and Hiring Quality.
* Collaborate with hiring managers on manpower planning.
HR Operations
* Standardize processes for joining, onboarding, confirmation, transfers, and exits.
* Manage employee records and workflows within the HRMS (specifically Keka).
* Oversee attendance, leave, documentation, and payroll inputs.
* Ensure the quality of offer letters, appointment letters, and HR documentation.
HR Policies & Compliance
* Draft and implement HR policies, SOPs, the employee handbook, and internal guidelines.
* Systematize and document company processes.
* Ensure compliance with applicable labor laws and statutory requirements.
Performance & Employee Experience
* Design the probation review process.
* Develop performance review frameworks and KPI systems.
* Implement employee engagement programs and feedback mechanisms.
* Professionally resolve employee grievances and workplace issues.
Leadership & Strategy
* Collaborate with the Founder and Leadership Team to create an HR roadmap.
* Present HR metrics and monthly dashboards.
* Plan for future hiring and organizational growth.
* Train, develop, and lead the HR team.
Required Experience
* 8–12 years of HR experience.
* Strong experience in both recruitment and HR operations. * Experience working in a company with 100–500 employees is desirable.
* Hands-on experience with HR policies, SOPs, and process building.
* Experience with HRMS (specifically Keka or similar platforms).
* Experience working in a founder-led or high-growth organization would be an added advantage.
Preferred Skills
* Excellent Communication & Stakeholder Management
* Team Leadership
* Recruitment Strategy
* Process Design & Documentation
* Data-driven Decision Making
* Problem Solving & Conflict Resolution
* HR Analytics & Reporting
Key Performance Indicators (KPIs)
* Average Time-to-Hire: 30 days or less
* Offer Acceptance Rate: 85% or higher
* Joining Ratio: 80% or higher
* 90-Day New Hire Retention: 95% or higher
* HR Query Resolution: Within 48 hours
* HR Documentation Accuracy: 99% or higher
Preferred Background Experience in one or more of the following areas would be particularly beneficial:
* IT Training
* Professional Education
* EdTech
* SaaS
* Technology-enabled Businesses
Leadership Qualities We Value
* Ownership Mindset
* High Accountability
* Strong Execution Skills
* Excellent Communication
* Data-Driven Decision Making
* Ability to Build Teams
* Calm Under Pressure
* Integrity and Confidentiality
Ideal Candidate
We are looking for an HR Manager who does not merely follow processes but creates them; someone who can build teams, develop systems, and act as a leadership partner in the company's growth journey.
Compensation & Benefits
* Annual CTC: ₹12,00,000 – ₹18,00,000 (Based on experience, skills, and overall fit)
* Performance Bonus: Based on company and individual performance
* Annual Salary Review: Based on performance and business requirements
* Paid Leaves: As per company policy
* Professional Development: Training and learning opportunities
* Career Growth: Opportunity to take on a leadership role in a rapidly growing company
Candidates should have demonstrated experience in building HR systems, recruitment processes, and people operations from scratch rather than working only within already established HR structures.
Pay: ₹60,518.18 - ₹90,512.15 per month
Benefits:
Work Location: In person
