Business Development & Commercial Operations Executive (Inside Technical Sales)
Key Responsibilities
Business Development
· Handle enquiries received through Google, LinkedIn, IndiaMART, the company website, email, and referrals.
· Understand customer requirements and qualify sales opportunities.
· Prepare proposals and quotations in coordination with the technical team.
· Follow up consistently until order closure.
· Develop relationships with QA, Engineering, Purchase, Projects, and Maintenance teams.
· Generate repeat business and Annual Maintenance Contract (AMC) opportunities.
· Maintain an accurate sales pipeline and forecast.
Commercial Operations
· Coordinate with validation engineers for site scheduling and project execution.
· Track quotation status, purchase orders, reports, invoices, and customer communications.
· Ensure timely project updates and customer responses.
· Maintain CRM and customer records.
Digital & Process Improvement
· Identify and implement digital tools that improve business efficiency.
· Suggest automation using Microsoft 365, Power Automate, Excel, Power BI, or similar platforms.
· Create dashboards and reports to support sales and management decisions.
· Continuously recommend improvements to reduce manual work and improve customer experience.
Marketing Support
· Support LinkedIn marketing activities and customer engagement.
· Coordinate with the marketing team for brochures, presentations, case studies, and email campaigns.
· Identify new business opportunities and market trends.
Qualification
Ø MBA (Marketing) or BBA with relevant B2B technical sales experience is also welcome.
Ø Diploma in Mechanical, Electrical, Instrumentation, Biotechnology, Industrial Engineering, or related fields.
Experience
· 3–6 years in B2B technical sales, business development, sales coordination, commercial operations, or project coordination.
· Experience in one or more of the following industries is preferred:
o Cleanroom
o Validation & Certification
o Pharmaceutical Engineering
o Medical Devices
o Laboratory Equipment
o Industrial Equipment
o HVAC / MEP (technical projects)
o Engineering Services
Required Skills
· Strong follow-up and negotiation ability.
· Proposal and quotation preparation.
· CRM management.
· Microsoft Excel and Microsoft 365.
· Power BI
· Power Automate
Pay: ₹35,000.00 - ₹50,000.00 per month
Work Location: In person
