The Admin Cum Sales Coordinator will be responsible for managing daily administrative activities, coordinating sales operations, handling customer enquiries, preparing quotations, maintaining records, and supporting smooth coordination between customers, sales team, nursery staff, vendors, and management.
The ideal candidate should have good communication skills, basic computer knowledge, sales coordination ability, and an interest in plants, gardening, and customer service.
Key Responsibilities:1. Sales Coordination & Customer Handling
- Handle customer enquiries through phone calls, WhatsApp, Instagram, and walk-ins.
- Understand customer requirements for:
- Indoor & outdoor plants
- Corporate plant requirements
- Plant rentals & maintenance services
- Balcony gardening
- Landscaping projects
- Corporate gifting
- Artificial plants & green walls
- Prepare quotations, proposals, and follow up with customers.
- Coordinate with the sales team for enquiries and conversions.
- Maintain customer database and follow-up records.
- Ensure timely response to customer queries.
- Build good relationships with customers for repeat business.
2. Administrative Responsibilities
- Maintain daily sales records and enquiry reports.
- Prepare invoices, delivery challans, and basic documentation.
- Maintain quotation records and order status.
- Coordinate with accounts for billing and payment follow-ups.
- Maintain vendor details and purchase records.
- Maintain employee attendance records.
- Handle office documentation and filing.
- Prepare daily/weekly/monthly reports for management.
3. Nursery Coordination
- Coordinate with nursery team regarding:
- Plant availability
- Stock requirements
- Plant preparation for customer orders
- Delivery schedules
- Maintenance service schedules
- Update customers regarding order status.
- Ensure plants are packed and delivered as per customer requirements.
4. Digital & Online Coordination
- Manage WhatsApp Business enquiries.
- Coordinate Instagram and online leads.
- Maintain customer enquiry sheet.
- Support in preparing social media content related to products and offers.
- Update plant availability and pricing information.
5. Sales Support Activities
- Assist in achieving monthly sales targets.
- Prepare sales reports.
- Track pending quotations and conversions.
- Collect customer feedback.
- Identify opportunities for upselling:
- Pots & planters
- Fertilizers
- Plant maintenance services
- Accessories
Skills Required:Essential Skills:
✔ Good communication skills (English, Hindi, Marathi preferred)
✔ Customer handling ability
✔ Basic computer knowledge (MS Excel, Word, Email, WhatsApp Business)
✔ Knowledge of billing and quotation preparation
✔ Good follow-up skills
✔ Organized and responsible approach
Preferred:
- Experience in nursery, horticulture, retail, landscaping, or similar industry.
- Basic knowledge of plants and gardening products.
Key Performance Indicators (KPIs):
- Number of enquiries handled daily.
- Conversion of enquiries into sales.
- Customer response time.
- Accuracy of quotations and documentation.
- Timely follow-up with customers.
- Customer satisfaction.
- Sales target achievement.
Working Hours:
Full Time Position
As per nursery working schedule.
Salary:
Based on experience, communication skills, and sales performance.
Ideal Candidate Profile:
A proactive, responsible, and customer-focused person who can manage both office administration and sales coordination while supporting the growth of Green Culture Plant Nursery.
Pay: ₹12,000.00 - ₹16,000.00 per month
Work Location: In person
