Key Responsibilities
Client Relationship Management
Establish and maintain strong, long-lasting client relationships.
Act as the primary point of contact for clients, ensuring a seamless experience.
Client Engagement & Satisfaction
Monitor and assess client satisfaction levels, addressing any concerns proactively.
Engage with clients regularly to understand their needs and ensure solutions align with their goals.
Troubleshooting & Problem
Solving Identify challenges faced by clients and provide timely, effective solutions.
Collaborate with internal teams to resolve issues that may impact client satisfaction or business performance.
Business Growth Support
Assist in strategizing and executing initiatives to drive business growth for clients. Identify opportunities for upselling or cross-selling while maintaining trust and transparency.
Collaboration
Work closely with sales, marketing, and internal teams to align client strategies with organizational objectives.
Participate in client meetings, project discussions, and internal reviews to ensure smooth communication and execution
Pay: ₹50,000.00 - ₹66,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
