The purpose of this job is ensure achievement of business targets and enhancement of profitability of the assigned area by providing effective leadership, planning resources, monitoring people performance & market changes & ensuring timely operations support to ensure smooth functioning.
It also includes distribution building, retail development and recruitment of Agency Partner and Advisors.
KRA (Accountabilities) (Max 1325 Characters)
Supporting Actions (Max 1325 Characters)
KRA1
Ensure budget capacitation of APs to induct them to the business work flows.
Hire qualified manpower of APs so that 100% FYP capacity of manpower is maintained & utilized at all times.
Assist & guide the APs in proper recruitment of Agency Partner and Advisors.
Monitor the status of the budgeted FYP capacity of APs vis-à-vis the actual strength on board on a regular basis.
Ensure that the KPIs & targets of APs are properly communicated & understood.
Ensuing that the goal sheet of the Agency Partner has properly been communicated and explained.
Carry out goal setting of each individual APs for the month, quarter & year.
Monitor & review the performance of APs on predefined parameters(GWP/NOP/Activation /Recruitment) & take timely corrective actions
KRA2
Ensure training & development of the team to enhance performance and drive mentor/advisor retention
Collaborate with the Sales Training team to ensure that workforce is timely trained on products & processes as per the training plan.
Ensuring attendance of trained advisor recruits in IRDA exams.
Conduct extensive training on recruitment and selling skills to enhance productivity of Aps
Monitor attrition of the sales team on a regular basis & ensure corrective actions are taken to arrest the same.
KRA3
Achievement of Business Targets as set through and with the Team by meeting the functional goals set.
Monitor the performance of the APs on the predefined parameters GWP/NOP/Activization/Recruitment of mentors advisors)
Ensure continuous acquisition of advisors by APs on a regular basis.
Maintain the profitability of the branch
Keep track on Advisors Contest and Clubs
Keep track on various training needs.
Sharing good sales practices.
Mentor, coach, and handhold Agency partners by observing and demonstrating sales/recruitment calls.
Ensure communication on goal sheets, contests, payouts etc are rolled out to advisors by APs and same is understood by them as well.
Create effective engagement interventions at the branch level to ensure high levels of activity & delivery
Ensure through continual communication & reviews that majority of the work force achieves their goal sheets & moves up the career ladder.
Drive benchmarks & motivate mentors to achieve their goal sheet, seek promotion and earn incentives.
KRA4
Identify business opportunities through market intelligence
Gain market intelligence & put in place strategies to GWP potential market.
Ensure recruitment of advisors in the areas having unexploited potential
KRA5
Drive local sales promotion effort for to support team members in achieving business targets
Anticipate sales promotion opportunities in the area of operation and devise innovative promotional activity.
Driving various contests
KRA6
Relationship Management
Partner with other departments of ABHI to ensure sales support.
Manage and resolve escalations.
KRA7
Team Management
Ensure through continuous on the job training, skill enhancement of team
Mentor, supervise and coach the team.
Provide for on the job as well as classroom training for skill enhancement
