Experience: 0–2 years / Freshers can apply
Job Responsibilities:
- Make outbound calls to patients and follow up on appointments, treatments, and health-related queries.
- Provide basic health guidance and patient support over the phone within the scope of nursing practice.
- Explain treatment procedures, medication instructions, and follow-up requirements as advised by doctors.
- Follow up with patients after consultations, procedures, or hospital visits.
- Coordinate patient appointments and communicate with doctors or hospital departments when required.
- Maintain accurate records of patient calls, follow-ups, and communication.
- Identify urgent patient concerns and escalate them to the concerned doctor or medical team.
- Educate patients about preventive healthcare, lifestyle practices, and treatment compliance.
- Handle patient questions professionally and maintain confidentiality of patient information.
- Achieve assigned calling and follow-up targets while maintaining good patient service.
Skills Required:
- GNM / B.Sc Nursing qualification.
- Valid nursing registration.
- Good communication skills in English and Tamil.
- Good telephone etiquette and interpersonal skills.
- Basic computer knowledge.
- Patient-friendly and empathetic approach.
- Ability to work independently and as part of a team
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
