- Job Description JL5B Ops Manager
- Work Experience 7 Years relevant work experience in IT ITES BPM industry
- Education Bachelor s degree Postgraduate or equivalent
- Skills Responsible for financial performance forecasting MIS billing invoicing profitability Contractual requirements Risk Management Compliance audits and client financial reporting
- Key Responsibilities
- Track Planned vs Actuals across cost revenue margin and cash flow and prevent financial leakage
- Manage billing governance revenue recognition and invoicing accuracy
- Track contractual commercials rate cards SL wise billing and margin performance
- Support deal pricing alignment change requests CRs and scope changes
- Partner with Finance and Legal teams on contract interpretations and financial impacts
- Track headcount ramp up ramp down billable vs non billable mix
- Produce monthly and quarterly financial dashboards for internal leadership and clients
- Present financial health risks and mitigation plans to senior stakeholders
- Act as the finance interface for audits reviews and governance forums
- Communicating the interdependencies across multiple teams within own area drives convergence across these team to deliver on organizational goals
- Proficiency with Microsoft Tools and should be good in MS excel Power point
- Ensure compliance with organizational financial policies audit requirements and controls
- Proactively identified process inefficiencies and drove resolution through the design and documentation of new workflows significantly enhancing overall process efficiency
- Accountable for end to end MIS reporting including data compilation validation and timely dissemination to internal stakeholders to support informed decision making
- Support internal and external audits with accurate and timely financial data
- Team Management
- Managed a small team overseeing daily workflows task allocation and adherence to quality and reporting timelines
- Conducted performance reviews appraisal discussions and monthly evaluations to drive accountability and team performance
- Job Description JL4B Process Lead
- Work Experience 5 Years relevant work experience in IT ITES BPM industry
- Education Bachelor s degree or equivalent
- Skills Responsible for MIS billing invoicing Contractual requirements Risk audit support and Compliance audits
- Key Responsibilities
- Accountable for end to end MIS reporting billing invoicing and financial governance including data compilation validation and timely dissemination to internal stakeholders to support informed decision making
- Proficiency in Microsoft Excel and PowerPoint
- Strong analytical and problem solving skills
- Effective stakeholder management and communication abilities
- Good understanding of internal and external audits with accurate and timely financial data and understanding of compliance risk frameworks to Support for audits reviews and governance forums
- Produce
India Banking->Consumer Banking, Mortgage, Lending Operations, Commercial Banking
