Handle customer enquiries, quotations, orders, and tenders.
Coordinate with the Design Department for special and new product requirements.
Understand customer requirements and special chuck applications.
Coordinate with field sales staff and monitor their day-to-day performance.
Provide guidance and training to the sales team to achieve targets.
Develop and execute sales visit plans across the Chennai region.
Visit existing and prospective customers and identify new business opportunities.
Coordinate joint customer visits with the Application Team whenever required.
Follow up with customers for quotations, orders, and pending requirements.
Maintain quotation records and coordinate with sales representatives for order conversion.
Compare quotations with received orders and identify deviations.
Negotiate with customers for order amendments wherever required.
Ensure customers receive required drawings, technical support, and timely solutions.
Coordinate customer trials with Quality/CMM and technical teams.
Conduct customer education/product awareness programs in coordination with SHQ.
Monitor pending ROQs and CCRs and ensure timely follow-up.
Maintain and regularly update customer databases.
Coordinate sales conferences and prepare presentations, reports, and business updates.
Communicate with customers regarding new products, product features, and technical developments.
Monitor departmental budgets and expenses.
Coordinate with cross-functional teams to achieve sales and business objectives.
Support QMS / EMS / TQM / 5S activities and documentation.
Identify training requirements and support performance management of the team.
Keep updated with technological developments and industry trends.
Candidate Profile
Diploma / BE / B.Tech in Mechanical / Production Engineering or relevant discipline.
Minimum 5 years of experience in technical sales, industrial sales, application sales, or engineering products.
Experience in machine tools, CNC machining, workholding solutions, chucks, or related industrial products is preferred.
Strong knowledge of customer handling, sales coordination, and business development.
Good understanding of technical drawings and engineering applications.
Experience coordinating with Design, Application, Quality, and Production teams.
Strong negotiation, communication, presentation, and reporting skills.
Experience in managing or coordinating field sales teams.
Willingness to travel within Chennai and across India based on business requirements.
Immediate joiners / short notice candidates can be preferred.
Pay: ₹20,000.00 - ₹53,291.99 per month
Work Location: In person
