Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : React.js
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain reliability and efficiency, contributing to the overall stability of business processes through diligent problem-solving and system oversight.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues.
- Document findings and solutions to build a knowledge base for future reference.
- Assist in the implementation of system updates and patches to improve performance.
- Support junior team members by sharing knowledge and providing guidance.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in React.js.
- Strong understanding of front-end development principles and component-based architecture.
- Experience with debugging and troubleshooting complex software issues.
- Familiarity with version control systems and collaborative development workflows.
- Ability to analyze system logs and performance metrics to identify root causes.
- Good communication skills to effectively interact with technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in React.js.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
