Role-Warehouse/Darkstore Shift Incharge
Experience- 2-5Years
Location- Gurgaon/South Delhi
About the Fairdeal.Market
Fairdeal.Market is a rapidly growing B2B quick commerce company offering a wide range of products with delivery times as short as 60 minutes. Our mission is to ensure that every shopping bag worldwide can be filled efficiently and sustainably.
Role Summary:
The Shift Incharge will be responsible for managing end-to-end warehouse operations during their shift, ensuring timely stock inwarding, systematic replenishment, accurate order picking and fulfillment, and maintaining inventory accuracy, hygiene, and shrinkage control.
They will lead a team of associates and ensure operational excellence aligned with SLAs and safety standards.
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Ensure timely GRN (Goods Receipt Note) and inwarding of supplier deliveries as per plan.
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Verify product quantity, quality, and batch details during inwarding.
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Oversee system-based putaway and binning to maintain storage discipline.
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Coordinate with procurement / transport for delays, short receipts, or damages.
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Plan and execute daily replenishment from back storage to pick locations based on sales trends.
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Maintain inventory accuracy and bin discipline in the WMS (Warehouse Management System).
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Conduct cycle counts and daily audits to ensure stock sanity.
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Monitor expiry, damages, and pilferage, ensuring timely reporting and control.
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Supervise order-wise picking, segregation, and dispatch as per route/beat plan.
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Ensure TAT adherence (Turnaround Time) and 100% order accuracy.
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Track and resolve picking discrepancies or missing items proactively.
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Coordinate with delivery and transport teams for smooth dispatch execution.
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Manage a team of pickers, loaders, and housekeeping staff during the shift.
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Ensure shift productivity KPIs are achieved (orders/hour, accuracy %, shrinkage %).
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Maintain attendance, shift allocation, and discipline on the floor.
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Conduct on-floor training for process adherence and safety.
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Drive 5S, FIFO/FEFO, and hygiene standards across all zones.
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Ensure all SOPs are followed, including scanning, tagging, and segregation norms.
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Monitor equipment usage, housekeeping, and safety protocols on shift.
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Support audit readiness — internal, external, and customer-driven.
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Order fulfillment accuracy & timeliness
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Inventory accuracy & shrinkage %
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Damage control & expiry management
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Productivity per manpower hour
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Adherence to SOPs & audit scores
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Education: Graduate / Diploma in Supply Chain, Operations, or related field.
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Experience: 2–5 years in warehouse or dark store operations (preferably in B2B / FMCG / Q-commerce).
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Technical: Working knowledge of WMS / ERP systems, Excel, and barcode scanners.
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Soft Skills: Leadership, attention to detail, problem-solving, and communication.
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Shift Flexibility: Must be comfortable with rotational or night shifts.
Be part of a fast-scaling B2B grocery platform driving next-generation supply chain excellence — where your leadership on the floor directly impacts service reliability and retailer satisfaction.
