Roles & Responsibilities:
- Oversee daily front desk operations.
- Manage and train front desk staff.
- Handle guest check-ins and check-outs.
- Address guest inquiries and complaints.
- Coordinate with housekeeping and maintenance departments.
- Manage reservations and room assignments.
- Ensure accurate record-keeping and billing.
- Monitor front desk supplies and inventory.
- Maintain a welcoming and professional front desk environment.
- Ensure compliance with hotel policies and procedures.
Keys & Skills:
- 3+ years' experience of working on a Front Desk Manager or Reception Manager position
- Profound experience in customer service٫ office management and basic bookkeeping procedures
- Good experience with office machines (such as fax machines and printers)
- Good practical knowledge of IDS٫ particularly Excel and Word٫ and proficiency in English (oral and written)
- Strong communication and interpersonal skills
- Good organizational٫ multitasking and problem-solving skills
- High School diploma; additional certification will be a bonus
Job Types: Full-time, Permanent
Pay: ₹12,951.71 - ₹45,874.56 per month
Benefits:
- Food provided
- Paid sick time
- Paid time off
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 4 years (Preferred)
Language:
Work Location: In person
