Job description:
Key Responsibilities
- Respond promptly and professionally to customer inquiries via email, chat, and phone.
- Maintain accurate customer records and track support tickets efficiently.
- Collaborate with internal teams to ensure timely resolution of customer concerns.
- Collect and document customer feedback to improve service quality and satisfaction.
- Assist with daily administrative and communication tasks.
- Contribute innovative ideas to enhance customer engagement and loyalty.
Job Types: Full-time, Fresher, Internship
Contract length: 3 months
Benefits:
- Cell phone reimbursement
- Work from home
Work Location: Remote
Job Type: Full-time
Pay: ₹5,000.00 - ₹10,000.00 per month
Benefits:
Work Location: Remote