Job Title: Customer Support Executive (Fresher)
Location: Goregaon, Mumbai
Salary: ₹15,000 to ₹20,000 CTC per month
Working Hours: 9:30 AM to 6:30 PM
Job Responsibilities:
- Handle customer queries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints and escalate issues when required.
- Maintain customer records and update CRM systems.
- Follow up with customers to ensure issue resolution.
- Deliver excellent customer service and maintain customer satisfaction.
- Coordinate with internal teams for timely resolution of customer concerns.
Candidate Requirements:
- Graduate in any stream.
- Freshers are welcome to apply.
- Good verbal and written communication skills.
- Basic computer knowledge (MS Office, Email).
- Positive attitude and willingness to learn.
- Strong customer service orientation.
Preferred Skills:
- Good listening and interpersonal skills.
- Ability to handle customer interactions professionally.
- Problem-solving and multitasking abilities.
Location: Goregaon, Mumbai
Salary Range: ₹15,000 to ₹20,000 CTC per month
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
