Service Coordinator (In-House)Job Location
Key Responsibilities
- Coordinate Preventive Maintenance (PM) schedules and breakdown service calls for corporate clients.
- Assign service engineers and monitor service requests to ensure timely resolution as per SLA commitments.
- Act as the primary point of contact for clients, providing regular updates via phone and email.
- Maintain accurate service records, job reports, and MIS data.
- Coordinate with the service team to ensure smooth execution and timely closure of service calls.
- Follow up on pending calls and ensure high customer satisfaction.
Requirements
- Age: 20–25 years
- Male or Female candidates can apply.
- Minimum 1 year of experience in Service Coordination, Customer Support, or a similar coordination role (preferred).
- Fluent English communication skills are mandatory.
- Basic computer knowledge (MS Excel, MS Word, Email, etc.).
- Strong organizational, coordination, and follow-up skills.
- Ability to multitask and work in a fast-paced environment.
Why Join Us?
- Opportunity to work with leading MNC and corporate clients.
- Professional and supportive work environment.
- Excellent learning and career growth opportunities.
- Stable office-based role with regular working hours.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Paid time off
- Provident Fund
Work Location: In person
