Desired Experience:
5-8 years’ experience of providing remote support/ consultation on security domain who can work in a 24/7 environment and collaborate with customers and accounts teams to deliver seamless services to large enterprises.
Education:
BE in Computer Science or equivalent education/training/experience.
Key Skills:
- Excellent verbal and written communication skills.
- Strong consulting skills.
- Ability to multi-task and work in a fast-paced environment.
- Ability to be self-starting and manage multiple tasks at a given time.
- Ability to work individually and as a part of a team.
- Effectively handle multiple projects and deliver the right solution to the customer.
Technical Skills
- Advance understanding of internetworking, LAN, and WAN technologies.
- Experience with network, security solutions, and technologies leading security solutions in large environments.
- Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
- Experience with troubleshooting skills related to networking, routing, IP, NAT, IPSEC VPNs and knowledge of how these interact with applications and users.
- Ability to independently debug broad, complex, and unique networks with mixed media and protocols required.
- Experience with installation, configuration and operation of Palo Alto Networks products.
- Experience working with a multi-factor authentication security system.
- Experience on the Endpoint security.
- Experience in Cloud technologies (AWS, Azure primarily, VMware NSX etc.) - Preferred