Customer Care Executive
Experience: 0–2 years (Freshers welcome)
Openings: 1
Type: Permanent
Work from Office
Shift: Mon–Fri, 9:00 AM – 6:30 PM
CTC: ₹2,53,200
Notice Period: Immediate Joiners
Joining: Within 1 week
About the Role
Act as the primary point of contact for clients — managing onboarding, communication, and satisfaction while coordinating with internal production and creative teams to ensure smooth project delivery.
Key Responsibilities
· Manage client relationships from onboarding through delivery
· Coordinate with production, editing, and design teams on project timelines
· Identify upsell/cross-sell opportunities and support proposals
· Ensure quality, timely delivery, and resolve client escalations
· Maintain CRM records and generate client reporting
Requirements
· Bachelor's degree (Communications, Business, or Media preferred)
· Strong communication skills in English and Kannada
· 1–3 years in client servicing, account management, or customer success (media/agency background a plus)
· Organized, proactive, and comfortable managing multiple projects under deadlines
· Familiarity with CRM/project tools (Zoho, Trello, etc.) is a plus
Freshers with strong communication skills are welcome to apply.
Apply Now
Interested candidates, kindly share your updated resume via WhatsApp or email: 9342930710 / [email protected]
Pay: ₹250,000.00 - ₹253,200.00 per year
Benefits:
- Flexible schedule
- Paid sick time
- Provident Fund
Work Location: In person
