- Greeting: Welcome patients and visitors warmly. Help them find the right doctor or room.
- Scheduling: Book, change, and confirm patient appointments.
- Phone calls: Answer a busy multi-line phone. Take messages or transfer calls to the correct department.
- Paperwork: Help patients fill out medical and insurance forms. Enter this data into the hospital computer system.
- Payments: Collect fees, process insurance, and help with billing.
- Communication: Speak clearly and kindly to patients who might be worried or sick.
- Organization: Keep the front desk clean, manage schedules, and find files quickly.
- Multitasking: Do many things at once. Answer a ringing phone while helping a patient at the counter.
- Computer Skills: Use hospital software to type notes, schedule visits, and look up records.
- Confidentiality: Keep all patient health and money information secret by law.
Requirements
- Education: Graduation with Computer knowledge.
- Experience: Past work in customer service, an office, or a clinic is very helpful.
- Knowledge: Understanding basic medical terms and insurance rules is a big plus.
Pay: From ₹5,000.00 per month
Work Location: In person
