Key Responsibilities
- Make outbound calls to prospective customers based on assigned leads.
- Attend inbound customer inquiries related to new and used cars.
- Understand customer requirements and recommend suitable vehicles.
- Explain vehicle features, pricing, financing options, exchange offers, and ongoing promotions.
- Generate and qualify sales leads.
- Schedule appointments for dealership visits or test drives.
- Follow up with customers to maximize lead conversion.
- Maintain accurate customer records in the CRM system.
- Coordinate with dealership sales teams for smooth customer handover.
- Resolve customer queries professionally and ensure customer satisfaction.
- Achieve daily, weekly, and monthly sales and productivity targets.
- Adhere to company policies, quality standards, and data confidentiality guidelines.
Required Skills
- Excellent verbal communication in Hindi; basic to good English communication.
- Strong convincing, negotiation, and interpersonal skills.
- Customer-focused attitude with a positive approach.
- Basic computer knowledge (MS Office, Internet, CRM).
- Ability to work under pressure and meet sales targets.
- Good listening and problem-solving skills.
Experience
- 0–2 years in Tele Sales, Customer Support, BPO, Automobile Sales, or Call Center.
- Freshers with good communication skills may also apply.
- Both- Graduate/ Post Graduate
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
