Job Description- Business Development Manager
Location: Delhi Branch
About the role
Reporting Manager: Branch Head
Develop New Business all products (Air /Sea Import /Export/ Customs Clearance/ Transportation/ Project)
Cover Delhi NCR Market
Deep selling to existing Accounts
Submit Quotes to customers and do final negotiations with them
Roles and Responsibilities
Business Development
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Generate new business opportunities by identifying and targeting potential customers for freight forwarding and other services.
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Develop and implement strategies to build a strong pipeline of prospects.
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Establish and maintain relationships with key decision-makers within client organizations.
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Meet or exceed sales targets and KPIs set by management.
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Create and execute strategies to increase sales and market share in the freight forwarding sector.
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Track and analyse sales data to forecast revenue, identify trends, and adjust strategies accordingly.
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Maintain and grow long-term relationships with existing clients by providing outstanding service and support.
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Act as the main point of contact for customers and ensure their needs are met in a timely and professional manner.
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Ensure high levels of customer satisfaction by addressing any issues promptly and following up on sale…
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Maintain accurate and up-to-date records of sales activities, client communications, and pipeline status in the system.
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Provide regular updates to management on progress against sales targets and market developments.
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Prepare reports on sales forecasts, customer feedback, and competitor activities.
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Work closely with the operations team to ensure smooth execution of freight forwarding services and customer satisfaction.
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Timely collection of Payments from customers
Eligibility Criteria
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Minimum bachelor's degree. Education in logistics, supply chain management, or operations is a plus.
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5+ years of Practical experience in a similar position is an advantage
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Strong time-management organizational skills and result oriented.
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Ability to coordinate several tasks at the same time
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Well-developed negotiation skills
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Strong communication and writing skills.
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Advanced knowledge of Microsoft office tools like Word & Excel
