Role Description:
The financial institution is delivering a key and strategic Identity and Access Governance solution utilizing SailPoint s access controls, lifecycle management and governance capabilities. We are seeking a SailPoint SME/Engineer to join the team and assist with the analysis and integrations of IAM toolsets into SailPoint IIQ.
Skills:
1. 8+ years of professional work experience in Identity and Access Governance (IAG) domain and SailPoint IdentityIQ/Identity NOW.
2. Similar years of experience in handling the most complicated issues, such as modifying the code and studying and enhancing the solution for the unknown problems.
3. Knowledge / experience on SailPoint IdentityIQ/Service Now/One Identity Manager and knowledge on other Access governance tool.
4. Knowledge / experience on Active Directory services and its related services i.e. ADLDS.
5. Experience in configuring Application, Rules, Workflows, custom tasks and connectors
6. Experience with Databases (Oracle, Sybase, MSSQL, MySQL)
7. Experience with Directories (LDAP, AD)
8. Experience with migrating and onboarding applications
9. Hands on experience integrating SailPoint with tools like ServiceNow (for manual fulfilment and access request) and other core systems.
10. Build and configure and support SailPoint in various environment in production.
11. Support and maintenance of task such as aggregation, ID refresh, scheduling, correlation, etc.
12. Lead quality control and quality assurance activities, such as performing user acceptance testing and resolve deviations or exceptions for newly developed SP Code/solutions.
13. Responsible for reproducing the issue, gathering relevant information, and escalating the problem to the product and development team if necessary.
14. Experience on building connectors and application onboarding.
15. In-depth knowledge on SailPoint as product and services.
Key responsibilities
1. Experience within Identity and Access Management (User Lifecycle management) SQL and other connectors.
2. Work on the tickets/incidents/emails/requests and performing root cause analysis for specific projects, progress issues and escalate where necessary.
3. Regularly review IAM production support processes in order to identify ways to improve efficiency.
4. Demonstrate improvement in turn-around time and support key initiatives with respect to Infrastructure improvements,
5. Coordinate actively with the other support teams working in multiple projects and provide support/coaching.
6. Attend project update meetings/standup calls/customer meetings, deliver updates and escalate any known issues and concerns.
7. Good communication, evaluation and analysis skills, awareness of importance of defects found during testing, based on impact and priority.
8. Support Integrate SailPoint with core systems identified including ServiceNow, Active Directory, LDAP, PAM and other applications
9. Deliver IAG processes including Recertification, Joiner/Mover/Leavers (JML), Access Request, Segregation of Duties, RBAC
10. Configure connectors on-board applications including out of the box, Web Service, JDBC, RACF/ACF2 and/or custom connectors
11. Develop supporting rules (application, correlation, identity mapping, etc)
12. Develop life cycle event triggers and business process to meet the business requirements
13. Support post implementation for user testing, debugging, support and maintenance.
14. Help support to build Engineering Road map and highlights initiatives, key items which can be migrated or owned from BAU perspective
identity and access governance,sailpoint,sailpoint identityiq,iam,servicenow,ldap,sql,application configuration,connector configuration
