Key Responsibilities
- Guest & Client Relations: Welcoming visitors, handling check-ins/check-outs, managing reservations, and answering general inquiries.
- Communication Management: Operating switchboards, directing calls to appropriate departments, and managing official email correspondence.
- Administrative Support: Maintaining visitor logs, sorting incoming/outgoing mail or deliveries, and issuing security badges.
- Facility Oversight: Keeping the reception, lobby, and meeting areas presentable, and coordinating with housekeeping or IT for maintenance.
- Billing & Records: Handling cash/card payments, generating invoices, and maintaining accurate client database records.
Core Qualifications & Skills
Skill Area Requirements
Communication: Fluent verbal and written skills, active listening, and professional etiquette
Software Proficiency: MS Office (Word, Excel), PMS software (IDS), or CRM tools
Soft Skills: Problem-solving under pressure, multi-tasking, conflict resolution, and adaptability
Education: Bachelor’s degree in Hospitality Management.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
