Key Responsibilities
- Provide support to existing Quanto ERP clients over phone, WhatsApp, and remote assistance.
- Understand client queries and provide timely resolutions.
- Guide customers on software usage and best practices.
- Escalate complex issues to the technical team whenever required.
- Follow up with customers until issues are resolved.
- Maintain excellent customer satisfaction and relationships.
- Update and maintain support records and customer interactions.
Pay: From ₹20,000.00 per month
Benefits:
Application Question(s):
- Is Kannada your native language or Mother tongue
- Are you willing to relocate to Chennai for work?
- Do you have prior experience in such similar customer support roles speaking Kannada language
Work Location: In person
